We don’t just do human relations.
We activate teams.

Discover what’s keeping you from finding and retaining your talent. We review the internal workings of your people and culture systems and find ways to get your staff and volunteers on the same page, heading in the same direction. Save thousands of dollars in turnover costs and boost your organizational health.

We believe in starting slow to move fast

We spend time getting to know your organization before leading you past the obstacles blocking your way to wide-scale impact. Progress takes time and the amount of effort we put into thinking, planning, and engaging your careholders pays off big in the end. We get it right the first time.

How you know if you need us

• Your team is stretched thin, and morale feels low.

• Volunteers and staff aren’t on the same page, or worse, they’re leaving.

• Recruitment takes forever, and turnover costs are mounting.

• Onboarding is inconsistent, leaving new hires confused and disengaged.

• Performance reviews feel like a checkbox, not a growth tool.

• Your culture doesn’t reflect your values or you’re not sure what it even is.

• Unhealthy dynamics, tension, or a toxic environment are making work feel heavier than it should.

• You know your people are your greatest asset, but keeping them aligned and motivated feels impossible.

If this sounds familiar, the issue isn’t your people, it’s how your systems, processes, and culture are supporting them. We help you activate your teams, strengthen your culture, and create an environment where staff and volunteers thrive, and your mission does too.

What we do

Our team of social sector experts can help you with everything from:

• Recruitment & Talent Acquisition

• Onboarding & Orientation Support

• Employee & Volunteer Engagement Strategies

• Performance Management & Development

• Leadership Coaching & Team Development

• Succession Planning & Retention Strategies

• Organizational Culture Assessment & Improvement

• Policies, Procedures & HR Best Practices

How we do it

A strong organizational culture starts with people. Our LOOK, THINK, PLAN, DO approach helps you attract, retain, and engage talent while fostering a workplace that reflects your values and mission.

LOOK

We begin by assessing your current team, culture, policies, and practices. Through interviews, surveys, and observation, we get a clear picture of your people and organizational environment.

THINK

Next, we define what success looks like for your culture and team. We identify strengths, gaps, and opportunities to align your people strategies with your organizational mission.

PLAN

We design a people and culture roadmap. From recruitment and onboarding to engagement, performance management, and succession planning, we provide practical strategies that build a thriving workplace.

DO

Finally, we help bring the plan to life. From implementing policies and programs to coaching and training, we support your team in creating a culture where people and the organization can grow together.

What our clients are saying

“There is a special human element to the work our organization has done with Phil. The team approaches projects with thoughtfulness, creativity and genuine support. They adapt to the unique needs of the project and the organization.”
Amanda Dore, Executive Director, St-James Drop-in Centre
“Attentiveness, agility, and great professionalism—the entire process with Phil lifted and propelled us forward. I also appreciated the quality of their communications and their patience. We now have in hand not only a completed deliverable, but also a tool to keep moving forward.”
Geneviève Fecteau, Executive Director, Volunteer Bureau of Montreal

FAQ

You’ve got a question, we’ve got the answer.

How can Phil help improve our organizational culture?

We work with your team to assess your current culture, identify strengths and opportunities, and implement strategies that foster engagement, collaboration, and alignment with your mission and values.

Yes! We provide support for recruiting, hiring, and onboarding staff and volunteers, ensuring a smooth experience that sets new team members up for success. We can also assist in interviewing and training.

We help design strategies and initiatives that motivate and retain staff and volunteers, from recognition and development opportunities to feedback mechanisms and team-building activities.

Absolutely. We provide guidance and tools for performance reviews, goal setting, coaching, and leadership development to help your team grow and thrive.

Yes! We tailor our approach to your organization’s capacity, offering flexible support, training, or “Rent-a-Brain” consulting so you can strengthen your people and culture practices without overburdening your team.

Don’t know where to start? Rent Phil’s brain!

Get expert guidance on your team and workplace culture — from offering feedback on engagement and performance strategies, giving tips on leadership development, to brainstorming ways to strengthen your staff and volunteer experience. Sessions are flexible, from 3 to 40 hours, so you can get the support you need to build a thriving, aligned, and motivated team.